Terms & Conditions
The White Shelf — Terms & Conditions
Welcome to The White Shelf (thewhiteshelf.com). By accessing or using our website, you agree to the following terms and conditions.
1. General
The White Shelf is operated as “Sara’s Closet,” offering curated apparel, accessories, jewellery, and lifestyle products. By placing an order, you confirm you are at least 18 years old or have parental/guardian consent.
2. Products & Pricing
- All prices are listed in Pakistani Rupees (Rs.) unless otherwise stated.
- We make every effort to display accurate product colors, descriptions, and pricing, but slight variations may occur due to screen settings or manual updates.
- We reserve the right to correct pricing errors and to modify or discontinue products without prior notice.
3. Orders
- Placing an order constitutes an offer to purchase; we reserve the right to accept or decline any order for any reason, including stock unavailability or suspected fraud.
- Order confirmation via email/WhatsApp does not guarantee item availability until shipment is confirmed.
4. Shipping
- Free shipping applies to orders over Rs. 5,000; standard shipping charges apply below this threshold.
- Estimated delivery times will be shared at checkout or via order confirmation; these are estimates, not guarantees.
- We are not responsible for delays caused by courier partners, customs, or circumstances beyond our control.
5. Payments
We accept the payment methods listed at checkout. All transactions are processed securely. By providing payment information, you confirm you are authorized to use the selected payment method.
6. Returns & Refunds
Governed by our separate Return Policy (linked above/below), which forms part of these Terms.
7. Intellectual Property
All content on this website — including images, product descriptions, logos, and branding — is the property of The White Shelf / Sara’s Closet and may not be reproduced without written permission.
8. User Conduct
You agree not to misuse this website, including attempting unauthorized access, submitting false information, or using the site for unlawful purposes.
9. Limitation of Liability
The White Shelf is not liable for indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by law.
10. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of the updated terms.
11. Contact Us
For questions about these terms, reach out at:
- Email: info@thewhiteshelf.com
- WhatsApp: +92 332 3216614